April 1, 2020
Alturas’ Information Technology department has made critical and expedient changes to support our business continuity plan and adapt to the changing workflow influenced by the coronavirus. To enable more employees to work from home, we have doubled our internet bandwidth and acquired additional VPN authentication devices to accommodate all off-site employees. New collaboration apps are being integrated to maintain communication, efficiency, and workflow continuity for dispersed employees. We have also purchased new computers and updated lesser used workstations for employee use at home.
The IT staff have moved to a coordinated schedule in order to offset shifts and minimize personal contact while still providing the necessary support for employees working irregular hours or weekends. Support practices have also been modified to further reduce personal contact and cross-contamination of computer equipment.
Alturas has accelerated the deployment of IT infrastructure at our future branch office. If needed, this space will provide additional workspaces to further reduce contact between personnel.
As Alturas’ IT Department ramps up capacity for working remotely, and provides more tools for communication and collaboration, relevant security and compliance policies are continuously updated to ensure the data safety and security of client data. All work being completed remotely remains in accordance with Alturas’ Standard Operating Procedures.
With ongoing changes during this pandemic, Alturas is committed to providing clients, sponsors, and collaborators with the same secure on-time, expert bioanalytical services. Our full operation is maintained with no negative impact to services or schedule.